Student Worker - Customer Insights Assistant

Student Worker - Customer Insights Assistant

published

In this role you will support Contour's VP of Products, develop strategic customer and user insights to inform new product innovation and communication. This is an opportunity to develop your quantitative and qualitative human research, data analytics and strategic thinking skills.

Your new key responsibilities
• Responsible for a smooth interview process: Recruit participants and plan for quantitative and qualitative research projects (screen participants, schedule interviews/ focus groups, follow-up activities)
• Create and distribute surveys to collect data. Analyze collected data 
• Participate to in-person interviews and summarize learnings
• Document and streamline preexisting research insights
• Develop online listening program and automated learnings.

The ideal candidate has
• Completed a bachelor's degree, might be in Business Management or Social Sciences
• Excellent communication skills (verbal and written) & fluent in English
• Strong planning and strategical skills
• An outgoing mind and are not afraid to approach people
• Previous experience with human research or interviewing would be ideal. This can be from other positions or your education
• Previous experience in Data Analytics & AI models
• Are ready to start working as soon as possible

What’s in it for you
• Flexible working environment with 15-20 hours/ week
• Development opportunities and increased responsibility over time
• Modern office environment in the city center with a positive social atmosphere and ‘winning together’ aspiration. We are ready to grab a beer together Friday  afternoon, or go running the lakes on a Monday afternoon
• We focuse highly on sustainability and our environmental impact
• Employee benefits such as lunch, fitness, phone etc.

About Contour Design
Contour Design is a market leader in the research, development, and design of ergonomic computer mouse solutions. You might already know our Rollermouse? Or Unimouse?
In 2021, Polaris Private Equity acquired a majority stake in the company, seeing the high growth potential, which we have now started realizing. We combine the best of both worlds operating on a global scale, while remaining a small  organization with a flat hierarchy. Today, we are around 120 people, present across North America (Sales), Europe (Sales & HQ), and Asia (Production). Our Group HQ is located centrally in Copenhagen with strong collaboration with all our local offices.

Still got your attention?
Please submit your targeted CV as soon as possible to: hr@contourdesign.com or please contact in case of any questions. All contact will be treated with confidentiality. We encourage all qualified candidates to apply, regardless of background and identity. Contour Design makes hiring decisions based solely on  qualifications, merit, and business needs at the time.

We look forward to reading your CV!

In the meantime, stay updated with our latest news on LinkedIn or on our website.